Not resolved
Additional Fees
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality

This shop sends defective garments out and then expect you to pay the shipping back for exchange or refund.

I ordered four pieces, two of which are clearly unwearable. Rose coloured jacket is so badly sewed that anyone who looks at it knows it is factory rejected goods and seller just sends it hoping that I will not dispute the claim. Burgundy jacket is too long on one side and the panels are different sizes and lengths. This is also I believe factory rejected goods and they use it to *** online buyers.

Seller pretends to be *** when you open a dispute.

If you want to take a chance with this seller, use PAYPAL, don't use credit card like I did.

Recent feedbacks also showed other buyers have been conned as well and refunds have been difficult.

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss "all of the above" of jacket and associated monetary loss in the amount of $17. Qoo10 needs to issue a full refund according to poster's claims.

Other people also mentioned jacket in their reviews. You may find this information helpful for further shopping at Qoo10.

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