Not resolved
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time

I ordered samsung tablet tempered glass on 12 Sepvand supposed delivered on 14 Sep then my apps show delivered but when i reached home nothing so i enquire with seller. they said dont know coz deliver by singpost.

So few days later, i received letter said the item cant fit into my lettetbox so i go asked seller. The seller is unhelpful and even said i expect door to door service. The problem is i paid for both item n shipping fee then i need to ownself collect. What is this logic?

At least, help me re arrange or said refund the shipping fee to me. The seller never even i complained, the seller said ok and complain.

I have learnt my lesson n wont shop at Qoo10.

The Qoo10 CS also sucks, everyday standard message, without helping me to resolve.

So pls be beware this seller, shashalove.

It looks that gd shop but what suck is the seller.

I cursed seller will get it what i got it forever.

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